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Frequently Asked Questions

UMHU WOOD dog ramp is suitable for all dogs with joint and mobility problems, especially small-sized dogs and older dogs. It is also ideal for dogs that have difficulty jumping to high places or are at risk of injury.

Yes, the surface of our ramp is designed to be non-slip. This is an important feature for your dog to be able to use the ramp safely.

The surface of the ramp can be easily cleaned with a damp cloth. Avoid using harsh chemicals to avoid damaging wooden surfaces.

No, our ramp comes ready to use and does not require assembly. It comes out of the package folded. Installation is simple and there are locks. After making sure that the locks are not opened, you can start using it immediately.

The dimensions of the ramp are as follows:

Length: 32.8 inches()

- Width: 11.8 inches()

- Height: max : 19.5 inches () min : 3.9 inches () adjustable

- Weight: 7.9 lbs ()

UMHU WOOD dog ramp is capable of carrying up to 90 lbs . This means even large dogs can use it comfortably.

Yes, the height of the ramp can be adjusted to accommodate different furniture and surfaces. This allows you to choose the optimal height for your dog to climb comfortably.

Our ramp is made from high quality sustainable wood. By using natural materials, both durability and aesthetics are achieved.

UMHU WOOD dog ramp is designed primarily for indoor use . However, it can also be used outdoors if used carefully . When using outdoors , be careful not to expose the wooden surface to long-term water.

Yes, as UMHU WOOD, customer satisfaction is very important to us. If you are not satisfied with our product, you can return it within 15 days. You can contact our customer service for detailed information about our return and refund policy.